We provide a highly flexible approach to source, develop and manage training design, delivery, administration and evaluation. |
KnowledgePool launches new web-based system which simplifies training administration
14th October 2004
KnowledgePool, the learning services company, has launched a web-based training administration system which simplifies the whole process of managing internal and external training.
Called Livebooker, the system is an optional component of KnowledgePool's outsourcing service. It helps to further improve efficiency when the company takes over the administration of an organisation's training programmes and training suppliers.
Livebooker features an online portal which holds details of a client's instructor-led and online training courses. Employees can either select or be invited onto courses and the system manages the approval and purchasing processes. It sends delegates joining instructions and reminders automatically and manages the evaluation of the training.
KnowledgePool creates a searchable online catalogue of internal and external courses from a client's preferred training providers. This shows employees the specification, dates and locations for each course. They can then select which one/s they'd like to attend, based on price and an 'evaluation rating' given by other delegates.
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"Livebooker vastly reduces the time and cost of training administration," said Rod Edwards, Chief Executive of KnowledgePool. "It greatly simplifies the process of selecting and buying training, for delegates and for the training department. As a central source of management intelligence on all training activities, it can also provide supplier and trainer comparisons. This can help organisations improve the return on their training spend, as they benefit from our improved discounts and terms with end suppliers." |
Livebooker can transfer training data to the client's HR system and it can run detailed management reports - giving total visibility of training usage and spend - on issues such as course attendance and supplier/trainer performance. For clients using the system, KnowledgePool consolidates all the payment requests from every training supplier into a single monthly invoice.
Hosted by KnowledgePool, Livebooker is built on a resilient architecture which the company has tried and tested since 1996. The system features helpdesk support and is available on a pay-as-you-go basis.
Livebooker is currently being used as part of an innovative blended learning programme - involving 300 instructor-led seminars, bespoke e-learning and live coaching - which KnowledgePool is managing at the Home Office, to help 15,000 civil servants upgrade to Windows XP and Office XP from older versions of the software.
To request a demonstration of 'Livebooker', please call 0800 783 1765 or e-mail info@knowledgepool.com
