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Training design and development

Examples of bespoke programmes We successfully delivered the first organisation-wide implementation of e-learning in the UK Home Office. Compared to previous similar learning programmes, KnowledgePool's blended approach reduced costs by around 50% and reduced learning times by 60%. We developed and delivered bespoke solutions in many different areas. Recent examples include: Management development training for 250 high street store managers Leadership programme for a large government department Rollout of equality and diversity workshops to 2,000 staff Talent management training for a community of Finance and HR professionals Training on a new foreign exchange system Legal and contractual compliance training Training for a new transport communications system.

KnowledgePool is one of the few companies that is equally successful in developing effective instructor-led, e-Learning and blended learning programmes. We are unmatched in our combination of development experience, flexibility and capability.

Examples of elements we have experience of developing and delivering include:

• Instructor-led Events - for example, onsite training, off-site events, scheduled courses, residential courses and appraisals.
• Train-the-Trainer Programmes.
• e-Learning - for delivery via CD-ROM, intranet or internet.
• Video - for inclusion in e-Learning material or distributing in VHS, DVDs or downloadable format.
• Paper-based Training - for example, training manuals, workplace assignments and distance learning materials.
• User support documentation - for example, course manuals, quick reference guides, frequently asked questions, written for hard copy or on-screen use.
• Awareness Programmes - for example launch events, internal mailings, videos, newsletters etc.