
"We now have a virtual training team which gives us the flexibility to respond to the peaks and troughs in demand for training." Orange |
Skills Gap Analysis
The Gap Analysis cycle
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The work of the 'Accounting for People' task force, highlighted the growing need for organisations to manage the skills of their workforce. Effective skills management enables a gap analysis of current workforce skill levels with that required by the business to meet its objectives.
At an individual level, skills management supports more effective focusing of training. When training budget is allocated to line managers, a 'use it or lose it' approach to training spend often develops. This results in training spend allocated to development that does not support the business objectives (i.e. wasted spend). Our skills management service tightens the link between training authorisation and identified learning needs which support the business objectives.
Against this background, KnowledgePool have developed services to help our clients manage the skills of their workforce, typically using competency frameworks (either industry standard frameworks such as SFIA, their own frameworks, or a mixture). KnowledgePool consultants have extensive experience working with competency frameworks and can help you with:
- Development of competency frameworks and role competency profiles
- Mapping learning activities to competency frameworks
- Development and delivery of competency based assessments
- Succession planning
- Workforce development planning
Such work can be undertaken using paper-based methods, however technologies are now available to unlock the enormous potential which competency frameworks offer to HR managers. To this end, KnowledgePool has established a partnership with InfoBasis, which enables us to integrate the InfoBasis Enterprise Skills Infrastructure (ESI) skills management system with our LiveBooker technology.
This offers the possibility of an extensive skills management solution: from self-assessment of competency, to identification of development needs, to identification of learning activity, to completion of learning and back to self-assessment.

